Company Overview
Support that reaches people where they are
Therapy 24/7 provides accessible, confidential and professional emotional and counselling support to people across South Africa. We started from a simple observation: mental health challenges do not follow office hours, yet most support does.
Our services are delivered online through phone calls, video sessions, voice calls, chat and WhatsApp counselling. Based in Rustenburg in the North West, we work with individuals, couples, young people and organisations in every province.
There is no waiting room and no long referral chain for general online support. You choose a time, you choose a format, and a practitioner meets you there.
Our Mission
To make professional mental health support more accessible, affordable, confidential and stigma free for people across South Africa, and to connect people with the right support when they need it most.
Our Vision
To become one of South Africa's most trusted first points of contact for accessible online emotional and mental health support.
Our Values
What guides every conversation
Confidentiality
We respect the privacy of every person who reaches out to us.
Empathy
We listen with understanding, compassion and respect.
Professionalism
We are committed to responsible, ethical service delivery.
Accessibility
We believe mental health support should be easier to reach.
Respect
Every person deserves dignity, whatever their circumstances.
Compassion
We approach every client with care and patience.
Who We Support
Everyone is welcome here
- Individuals
- Couples
- Teenagers and young people aged 13 and above
- Families
- Employees and organisations
- People living with anxiety or depression
- People experiencing grief or loss
- People recovering from traumatic experiences
- Anyone who needs someone professional to talk to
Our Commitment
Asking for help should feel safe
We know that reaching out can be difficult. Therapy 24/7 is committed to a safe, respectful and supportive environment where people can speak without fear of judgement. Whether you need one conversation, ongoing counselling, relationship support, youth support or workplace wellness services, our job is to make that first step easier.